Being a server changes us... I mean, really changes us. We have to learn how to deal with all types of people from different cultures, places, and upbringings not ever knowing what kind of person our next guest is going to be. They could be rude, picky, talkative, nice, and sometimes maybe too nice and we have to know how to cater to every type of personality we encounter.
We are trained to stay cool and calm at ALL times no matter the situation. No matter how angry or pissed off we may be, if we react accordingly we're the ones losing because remember "the customer is always right", right!? Why do miserable people even leave their houses trying to make others miserable with them? On the other hand, if we're the ones having a bad day we have to walk into work as if we have no life outside of serving and plaster a big fake smile on ours faces.
Aside from dealing with guests, we also have to deal with each other. No matter how old we are, we all always act like a bunch of 13 year olds fighting about who didn't roll their silverware or who didn't sweep well enough. But it's acceptable; nobody wants to pick up someone else's slack because "they don't feel good" or some other way too common excuse. If i feel like crawling in a booth and passing out because I am too hungover, but still manage to do my job, then my coworkers should be able to too. Especially because I am usually the one that is hungover to begin with.
None of this job description sounds intolerable, or difficult at that, but unless you've been in the industry before, you don't really respect and understand the challenges and morality tests we're put through on a daily basis. It's a love and hate kinda thing where you love the money (when you actually make some) and good times you can have, but hate everything else. So I speak out for my fellow restaurant workers. You might not believe some of the stories you hear, but I guarantee the nonsense and stories we have to tell are nothing but true.
No comments:
Post a Comment